Getting Your First Review
Reviews are the most powerful trust signal on your profile. A seller with even one genuine positive review converts dramatically better than a seller with none. Getting your first one is the most important milestone after going live.
How Reviews Work on Vendoralia
→ Buyers leave reviews from your public seller profile
→ Buyers must be logged into a Vendoralia account to leave a review
→ Each buyer can leave one review per seller — no duplicates
→ Reviews include a star rating (1–5) and a written comment
→ You cannot review your own profile
Where Your First Review Comes From
New sellers rarely receive unsolicited reviews. Your first review almost always comes from someone you have worked with and explicitly asked.
→ A past client who now has or can create a Vendoralia account
→ A client you find through Vendoralia and serve well
→ A professional contact in Tijuana who can speak to your work quality
How to Ask for a Review
The best moment to ask is immediately after a project is delivered and the client is satisfied — while the experience is fresh.
Script — first ask
"I am glad the project turned out well. I am building my profile on Vendoralia — it would mean a lot if you could leave a short review there when you get a chance. All you need is a free Vendoralia account. Here is the link to my profile: [your URL]"
Script — one follow-up (if no response after a week)
"Just following up — if you have 2 minutes, a review on my Vendoralia profile would really help me. Here is the direct link: [your URL]"
Keep it personal, keep it simple. Do not ask more than twice.
Handling a Negative Review
Negative reviews happen. How you respond matters more to future buyers than the negative review itself.
What to do
Stay professional — do not argue or attack
Acknowledge the feedback briefly
Explain context in 1–2 sentences if relevant
Offer to make it right if appropriate
What not to do
Do not respond with anger or accusations
Do not write a long defensive paragraph
Do not contact the reviewer outside the platform
Important
Never offer incentives for reviews. It violates platform guidelines and undermines the credibility of the review itself — buyers trust reviews precisely because they are unsolicited and honest.
Best Practice
Buyers must have a Vendoralia account to leave a review. Creating a buyer account is free — let your clients know this when you ask.